Resume | Natasha Bowles Professional Services

SERVICES

Fractional COO Services

Running a business is not just about great ideas—it is about turning those ideas into scalable, sustainable operations. That is where we come in. Our Fractional COO services are designed to give founders, CEOs, and executive teams the operational firepower they need—without the full-time commitment.

Strategic Roadmaps: We turn your goals into actionable blueprints with clear priorities, timelines, and measurable milestones. Think of us as your co-pilot for structured growth.
Team Oversight: From hiring to performance management, we help you build a high-performing team, establish accountability systems, and improve internal communication.
Workflow Optimization: We streamline and standardize how work gets done—improving productivity, reducing friction, and eliminating bottlenecks across departments.
Systems Implementation: Whether it is your CRM, project management tool, or financial dashboard—we ensure your tech stack actually works for you, not against you.

VIP Week Intensives

Our signature 5-day sprint for rapid transformation.

This done-for-you experience is perfect for leaders ready to scale but stuck in the backend. In just one week, we will build or refine:
Automations and integrations
SOPs and onboarding systems
Team communication and project tools
Reporting dashboards and task management workflows
It is a full backend build—fast, effective, and tailored to your business.

Virtual Executive Assistants

Virtual executive assistants provide comprehensive administrative support to C-suite staff members, such as CEOs, CFOs, and CTOs, remotely. Our primary role is to enhance productivity and efficiency by handling various administrative tasks and allowing executives to focus on their core responsibilities.

Calendar and Schedule Management: Virtual executive assistants organize and manage the executive's calendar, ensuring all appointments, meetings, and events are scheduled efficiently. We handle the coordination of meetings, handle conflicts, send out reminders, and make necessary adjustments as needed.
Email and Communication Management: We handle email correspondence on behalf of the executive, filtering and prioritizing messages, drafting responses, and ensuring timely communication.

Travel Coordination: We may handle travel arrangements, including booking flights, hotels, ground transportation, and creating detailed itineraries. We ensure that all travel plans align with the executive's schedule and preferences, making necessary adjustments when required.
Document Preparation and Management: We assist in preparing and editing documents, presentations, reports, and other business materials. Virtual executive assistants may conduct research, compile information, and create polished documents for executive review.
Meeting Support: We provide support before, during, and after meetings. This includes preparing meeting agendas, collecting and distributing relevant materials, taking meeting minutes, and following up on action items and decisions made during the meeting.
Project Coordination: Virtual executive assistants may assist with project management tasks, including tracking progress, organizing project-related documents, coordinating with team members, and ensuring deadlines are met.
Information Management: We may organize and maintain digital files, databases, and other information systems. Virtual executive assistants ensure that important data and documents are easily accessible and properly organized.
Personal Assistance: We may provide personal assistance to executives, such as managing personal appointments, handling personal correspondence, and organizing personal events.

Digital Advertising

We can discuss targeting options, ad formats, budget allocation, and campaign objectives. We can provide insights on effective ad copy, call-to-action strategies, and best practices for various advertising platforms such as Google Ads, Facebook Ads, or display networks. We help optimize your campaigns by analyzing data and metrics to improve performance.

Building a Strong Brand: Develop a compelling brand identity that reflects your business values, mission, and target audience. Create a professional logo, design a visually appealing website, and establish a strong online presence through social media platforms.
Social Media Management: Guidance on social media management strategies, content planning, audience engagement, and platform-specific tactics. We can help you identify the right social media channels for your business, develop a content calendar, create copy and graphics, and post your content. We can also explore social media analytics to track performance and make data-driven decisions.
Content Creation and Optimization: We assist in optimizing your content for digital platforms. Whether it's blog posts, website content, or social media updates, we help you with keyword research, content structure, and writing engaging copy. We also provide guidance on optimizing your content for search engines (SEO) to improve visibility and organic reach.
Performance Tracking and Reporting: We assist you in setting up performance tracking mechanisms and generating reports. We discuss key performance indicators (KPIs) specific to your campaigns and goals, while providing insights on measuring campaign success, analyzing metrics, and making data-driven decisions to optimize your digital marketing efforts.

Website Design & Development

Designers will focus on the visual and user experience aspects of your website. We will create an attractive and intuitive design that aligns with your brand and meets the needs of your target audience. Our dev team will work on the technical implementation of the website. We will design files into a functional website using programming languages, frameworks, and other tools.

Planning and Strategy: The first step in website design and development which includes understanding the website's purpose, target audience, goals, and desired features. It involves conducting research, competitor analysis, and creating a roadmap for the project.
Information Architecture: Organizing and structuring the website's content in a logical and user-friendly manner. We will define the navigation structure to ensure easy access to information and intuitive user flow.
Visual Design: We will create a visually appealing layout, selecting color schemes, typography, and creating a consistent visual identity that aligns with the brand or purpose of the website.
User Experience (UX) Design: Our team will work to enhance user satisfaction by improving the usability and accessibility of the website. It involves creating intuitive interfaces, optimizing user interactions, and ensuring a seamless and engaging user experience across different devices and screen sizes.
Testing and Quality Assurance: Testing and quality assurance involve thoroughly checking the website's functionality, compatibility, and performance across different browsers, devices, and operating systems. We will ensure that the website works as intended and provides a seamless experience for users.
Deployment and Maintenance: Once the website is developed and tested, it is deployed to a web server, making it accessible to users. Ongoing maintenance and updates may be required to ensure the website remains secure, up-to-date, and optimized for performance.

Non-Profits and Foundations

We provide several services that cater specifically to non-profit organizations and foundations, providing you with specialized support to help fulfill your missions and operate effectively. 501(c)(3) organizations; Chamber of Commerces; &
Foundations, etc . . .

Grant Writing and Fundraising: These services assist non-profits in identifying potential funding sources, writing grant proposals, and developing fundraising strategies. We help non-profits secure grants and donations to support their programs and initiatives.
Strategic Planning and Consulting: We help you develop long-term goals, define your mission and vision, and create actionable plans to achieve your objectives.
Financial Management: Non-profits often require specialized financial management services tailored to their unique needs. These services may include budgeting, financial reporting, compliance with accounting standards and regulations, and assistance with financial decision-making.
Non-profit Compliance Services: Non-profits must navigate legal and regulatory requirements specific to their sector. Compliance services for non-profits help with entity formation, tax-exempt status applications, governance, and compliance with local and federal laws.
Marketing, Branding, and Communications: Services in this area help non-profits and foundations raise awareness of their cause, build their brand, and effectively communicate their mission to the public. They may offer assistance with website development, social media management, content creation, public relations, and marketing campaigns.
Volunteer and Donor Management: Non-profits often rely on volunteers and donors for their operations. Services in this category provide tools and platforms to manage volunteer recruitment, engagement, and scheduling. We can also assist in donor management, facilitating donor communications and tracking contributions.
Technology Solutions: Non-profits can benefit from technology services that offer software and tools designed for their specific needs. These may include donor management systems, fundraising platforms, online collaboration tools, database management, and website development services tailored to your unique needs.

Virtual Personal Concierge

We provide a personal or corporate concierge service handling personal errands and solving particular problems. We handle all the concierge activities that are tailored to your personal life. A concierge is not as personal and through we handle your personal business, we do not need a real knowledge of your lifestyle.

Travel Arrangements: Virtual assistants can help plan and organize family vacations, including researching and booking flights, accommodations, rental cars, and other travel arrangements. We can also create detailed itineraries, provide destination information, and handle any changes or adjustments to travel plans.
Event Planning: Virtual assistants can assist in planning and coordinating family events, such as birthday parties, anniversaries, and special gatherings. We can research venues, manage guest lists, send out invitations, handle RSVPs, arrange catering, and ensure all necessary arrangements are made for a successful event.
Gift Shopping and Delivery: Virtual assistants can take care of gift shopping for family members on special occasions. We can suggest gift ideas based on individual preferences, purchase the gifts, arrange for packaging and delivery, and ensure timely arrival.
Home Services Coordination: Virtual assistants can help with coordinating home services, such as housekeeping, maintenance, repairs, and landscaping. We can research and schedule service providers, manage appointments, and ensure that necessary tasks are completed efficiently.
Childcare Coordination: Virtual assistants can help manage childcare needs by researching and recommending childcare providers, scheduling appointments or interviews, and coordinating schedules with nannies or babysitters. We can also assist with organizing playdates or booking activities for children.
Entertainment and Leisure Arrangements: Virtual assistants can assist in planning family-friendly activities and outings. We can research and suggest entertainment options, book tickets for movies, concerts, or sporting events, and provide information on local attractions and recreational activities.
Personal Organization: Virtual assistants can support families in managing their schedules, organizing appointments, and coordinating family members' calendars. We can set reminders, send notifications, and help ensure that everyone is informed and prepared for upcoming commitments.

Bookkeeping

We ensure accurate record of financial transactions within your company or organization. This includes all bookkeeping aspects such as managing accounts receivable and accounts payable, reconciling bank statements, payroll processing, generating financial reports, assisting with budgeting and forecasting, and ensuring compliance with financial regulations.

Recording Financial Transactions: Bookkeepers record all financial transactions, such as sales, purchases, invoices, receipts, and payments, into the appropriate accounting system. We ensure that each transaction is accurately categorized and documented.
Managing Accounts Receivable and Accounts Payable: Bookkeepers track and manage the amounts owed to the business (accounts receivable) and the amounts the business owes to others (accounts payable). We can prepare and send invoices, follow up on outstanding payments, and ensure that bills and invoices are paid on time.
Reconciling Bank Statements: Bookkeepers reconcile the company's bank statements with its financial records to ensure that all transactions are accurately recorded. We identify any discrepancies, such as missing or incorrect entries, and resolve them.
Maintaining the General Ledger: We can update the ledger regularly, ensuring that all transactions are accurately recorded and organized.
Generating Financial Reports: We can provide various financial reports, such as income statements, balance sheets, and cash flow statements.
Assisting with Payroll Processing: If needed, we may be involved in payroll processing, ensuring that employee salaries, benefits, and deductions are accurately calculated and processed. They may also help with tax-related documentation and reporting.
Monitoring Expenses and Budgets: We help monitor and control expenses by tracking and categorizing expenditures.
Ensuring Compliance: We ensure that financial records and transactions comply with relevant laws, regulations, and accounting standards. If needed, we can assist with tax preparation, supporting documentation for audits, and other compliance-related tasks.

Transcription

One of our team professionals will convert audio or video recordings into written documents. They will listen to recorded conversations, speeches, interviews, or other types of audio/video files and accurately transcribe the content into text format. Transcriptionists play a crucial role in converting spoken content into written form, making it easier to reference, analyze, and distribute. Our accurate and efficient transcription services are valuable across a range of industries, including healthcare, legal, media, academic research, and business sectors.

Transcribing Audio or Video Recordings: A transcriptionist will listen to audio or video recordings and transcribe the spoken words into written form. These recordings can include interviews, meetings, lectures, dictations, legal proceedings, medical notes, podcasts, webinars, and more.
Typing and Formatting: Transcriptionists will use their typing skills to accurately and efficiently transcribe the content. We ensure proper formatting, including paragraph breaks, headings, timestamps, and speaker identification when necessary. We may also correct grammar and punctuation errors for clarity and readability.
Editing and Proofreading: After transcribing the content, we review and edit the work for accuracy, consistency, and grammatical correctness. We ensure that the transcript is free of errors and reads smoothly.
Research and Terminology: We may encounter technical or specialized terminology in our transcription work. Therefore, research of unfamiliar terms, acronyms, or jargon may be conducted to ensure accurate transcription and maintain the context and meaning of the spoken content.
Time Management and Meeting Deadlines: Transcriptionists often work with deadlines, especially for time-sensitive projects. We manage our time effectively to complete the transcription within the specified timeframe while maintaining quality and accuracy.
Confidentiality and Data Security: Transcriptionists handle sensitive and confidential information, such as medical records, legal documents, or personal interviews. We adhere to strict confidentiality protocols and maintain data security to protect the privacy and integrity of the transcribed content.
Familiarity with Transcription Tools and Software: We use various tools and software to enhance our efficiency and accuracy. These can include audio playback software and text editors with time-coding features to synchronize the transcript with the audio.
Verbatim or Clean Verbatim Transcription: Depending on the client's requirements, transcriptionists may transcribe the content in a verbatim style, capturing every word, pause, and non-verbal sound. Alternatively, we may use a clean verbatim style, omitting non-essential elements like filler words, false starts, and repetitions for a smoother reading experience.

Templates & Toolkits

Ready-made systems so you can move faster and smarter.

Our Templates & Toolkits are designed for busy entrepreneurs, lean teams, and growing businesses that need structure—without starting from scratch. These digital resources take the guesswork out of operations, marketing, and team management so you can focus on what matters most.

Grab-and-Go SOPs: Standard Operating Procedures for everything from client onboarding to content creation—clearly written, fully editable, and ready to implement.
ClickUp Dashboards: Custom-built boards and templates to track projects, manage workflows, and stay organized—whether you're scaling solo or managing a full team.
Onboarding Workflows: Welcome new hires or clients with seamless, automated onboarding journeys that set expectations, streamline communication, and boost retention.
Notion Hubs: Centralize your business brain with clean, functional Notion templates—covering everything from content calendars to CEO dashboards.
Email Sequences: Pre-written email campaigns for nurturing leads, onboarding clients, re-engaging customers, and automating routine communication.

Group Coaching

Build the business behind the brand. Together.

The Back-End Boss Bootcamp is our signature 8-week group coaching program for service-based CEOs ready to get out of the weeds and into their zone of genius. With expert guidance, peer support, and hands-on resources, you will finally have the systems and structure to scale—without burning out.

What You’ll Learn

How to map and document your core business processes
What to automate and how to implement tools the right way
How to build a team-ready backend (even if you’re not ready to hire yet)
How to delegate effectively and reclaim your time

What’s Included

Weekly live coaching and Q&A sessions
Personalized feedback on your systems and workflows
Access to templates, SOPs, dashboards, and automation frameworks
Private community for support and accountability
Lifetime access to all training modules and updates

This is not another DIY course. It is a guided experience to help you step fully into the CEO role and build an operation that runs with or without you.

Email Natasha to learn more and join the next www.nbpsvirtualsolutions.com

Monthly Membership

Consistency meets community inside The Scalable CEO Club.

Designed for service-based business owners who want to stay sharp, supported, and systematized, The Scalable CEO Club is your monthly accountability and resource hub. No more falling off track between launches or coaching programs—this is where execution becomes a habit.

What You Get Each Month

Live office hours for real-time support and problem solving
Access to our growing library of templates, SOPs, and swipe files
Mini audits of your systems, workflows, or tech stack
A private community of like-minded CEOs to brainstorm, share, and grow with
Monthly focus themes and challenges to keep your operations evolving

Who It’s For

Founders tired of figuring it out alone
CEOs who want to stay in alignment with their growth goals
Business owners building sustainable, scalable systems one step at a time

No pressure. Just progress. Join The Scalable CEO Club and stay on track—month after month.
To learn more and sign up email Natasha at www.nbpsvirtualsolutions.com

Our Client Model

Our done-for-you approach is structured to maximize your time, eliminate overwhelm, and make scaling seamless.

Phase 1: Strategic Deep Dive
We assess your current systems, team, and tech stack to uncover gaps and opportunities.
Phase 2: Roadmap & Workflow Buildout
Custom SOPs, automation pathways, org charts, dashboards, and process guides—all tailored to your business model.
Phase 3: Implementation & Oversight
Our all-female operations team executes everything, trains your staff, and stays on to optimize performance.
Phase 4: Ongoing Support (Optional)
Continue with monthly ops support, new buildouts, or retainer-based leadership as your outsourced COO team.